Trouble with login
If you are having trouble logging into your Office 365 account, online email or apps, desktop email client, or mobile app, you may just need to reset your password.
First, confirm you are using the correct username and password by logging in here:
If | Then |
---|---|
You successfully log in online | Be sure you are trying to access your email from the correct URL |
You successfully log in online but are having trouble with Outlook | Try clearing your Windows Credential Manager |
You are not able to log in online | You need to reset your password |